Arlo Q 3 Second Recording Stopped?

[Itbehook]

When I first bought my Arlo Q two years ago or so, it showed recordings a few seconds before the motion was detected. Now, I see that it only starts recording the very second motion is detected, it doesn’t go back two to three seconds. Did Arlo change the coding or did I change a setting on my end? Any input would be appreciated. Thanks!

[Streak2]

My Q still has this feature. Nothing has changed. Try and restart the camera using the app and see if it corrects itself.

[Itbehook]

I tried that twice and it still isn’t working. Any other ideas?

[Streak2 · Accepted solution]

I would try and restart the wireless router to which the Arlo Q is connected.

If you are using the Arlo app then try using the web interface to see if the problem also shows up there

https://arlo.netgear.com

[Itbehook]

I reset the router and it works now! Thank you.