Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Q 3 Second Recording Stopped?

Reply
Discussion stats
  • 4 Replies
  • 324 Views
  • 0 Likes
  • 2 In Conversation
Highlighted
Itbehook Tutor
Tutor

When I first bought my Arlo Q two years ago or so, it showed recordings a few seconds before the motion was detected. Now, I see that it only starts recording the very second motion is detected, it doesn’t go back two to three seconds. Did Arlo change the coding or did I change a setting on my end? Any input would be appreciated. Thanks!

Model: VMC3040|Arlo-Q HD with Audio

Accepted Solutions
Master Streak2 Master
Master

I would try and restart the wireless router to which the Arlo Q is connected.

If you are using the Arlo app then try using the web interface to see if the problem also shows up there

https://arlo.netgear.com

View solution in original post


All Replies
Master Streak2 Master
Master

My Q still has this feature. Nothing has changed. Try and restart the camera using the app and see if it corrects itself.

Itbehook Tutor
Tutor
I tried that twice and it still isn’t working. Any other ideas?
Master Streak2 Master
Master

I would try and restart the wireless router to which the Arlo Q is connected.

If you are using the Arlo app then try using the web interface to see if the problem also shows up there

https://arlo.netgear.com

View solution in original post

Itbehook Tutor
Tutor
I reset the router and it works now! Thank you.