Arlo|Smart Home Security|Wireless HD Security Cameras
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Itbehook
Guide
Guide

When I first bought my Arlo Q two years ago or so, it showed recordings a few seconds before the motion was detected. Now, I see that it only starts recording the very second motion is detected, it doesn’t go back two to three seconds. Did Arlo change the coding or did I change a setting on my end? Any input would be appreciated. Thanks!

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Streak2
Master Master
Master

I would try and restart the wireless router to which the Arlo Q is connected.

If you are using the Arlo app then try using the web interface to see if the problem also shows up there

https://arlo.netgear.com

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4 REPLIES 4
Streak2
Master Master
Master

My Q still has this feature. Nothing has changed. Try and restart the camera using the app and see if it corrects itself.

Itbehook
Guide
Guide
I tried that twice and it still isn’t working. Any other ideas?
Streak2
Master Master
Master

I would try and restart the wireless router to which the Arlo Q is connected.

If you are using the Arlo app then try using the web interface to see if the problem also shows up there

https://arlo.netgear.com

Itbehook
Guide
Guide
I reset the router and it works now! Thank you.