I've had this issue since nearly the beginning. The Netgear cloud recording function will stop. Meaning I can't view any of the expected footage within the APP ( it's on the SD card though). I continue to get alerts though and in some cases can reboot the camera through the APP. The reboot can be confirmed by listening to it at it changes the IR filter, making a click. This isn't enough though and a power cycle is often required to regain cloud recording functionality.
Most recently from 2nd to 4th March 2019 there's been missing captured events. Just not good enough for a security device.
My camera was acquired in May 2016.
I've opened cases with Netgear for this years ago. All tests have been completed and communicated but still random cloud recording dropouts persist. At the time the recordings are not present in the portal I continue to get notification beeps from the APP when events should be recorded. The SD card still records the events.
New camera received on monday, March 4th.
After one day and an half of running, the same issue occured...