Arlo|Smart Home Security|Wireless HD Security Cameras

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muplayer2000
Aspirant
Aspirant

I noticed that motion detection does not operate at night, during the day no problem works flawlessly.

Even after setting sensitivity to 100% , motion detection at night struggles and wont record 9/10 times.

 

This camera is expansive one would of thought they would have fixed this issue...

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jguerdat
Guru Guru
Guru

I've seen a few reports of this over time but haven't experienced it myself. What have you tried? Have you removed and resynced the camera? WHen setting the motion sensitivity to 100% is that in your modes and rules (the motion test is just a test)? It's possible a system rest would help but try these things first.

muplayer2000
Aspirant
Aspirant

Yes re-synced. Restart. Update

Tried different sensitivity, night time motion detection tend to always fail.

jguerdat
Guru Guru
Guru

Since it might be a hardware issue, use the Contact Support link at the bottom here.

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