Arlo|Smart Home Security|Wireless HD Security Cameras

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Grammytoots
Aspirant
Aspirant

Microphone still missing from app. Used to be there and worked perfectly, now it’s gone. Saw post from June that said this was resolved. Is this something that happens with every iOS update?

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TomMac
Guru Guru
Guru

Prev. the answer was to un install and re install the app, bringing the mic back as normal... try that.

 

If NG, contact Netgear Support

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Grammytoots
Aspirant
Aspirant

Yes. I tried that and it didn’t work.

jguerdat
Guru Guru
Guru

Have you tried a computer browser? What have you tried and what were the results?

JamesC
Community Manager
Community Manager

Grammytoots,

 

Are you signed in using a shared account or the primary account? If using a shared account through Grant Access, access rights needs to be toggled on to allow use of the microphone.

 

JamesC

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