Arlo Q Microphone missing from app

[Grammytoots]

Microphone still missing from app. Used to be there and worked perfectly, now it’s gone. Saw post from June that said this was resolved. Is this something that happens with every iOS update?

[TomMac]

Prev. the answer was to un install and re install the app, bringing the mic back as normal... try that.

If NG, contact Netgear Support

[Grammytoots]

Yes. I tried that and it didn’t work.

[jguerdat]

Have you tried a computer browser? What have you tried and what were the results?

[JamesC]

Grammytoots,

Are you signed in using a shared account or the primary account? If using a shared account through Grant Access, access rights needs to be toggled on to allow use of the microphone.

JamesC