Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 3 Replies
  • 245 Views
  • 0 Likes
  • 2 In Conversation
Shelby7124
Aspirant
Aspirant

I performed camera updates and now the screens are black when trying to view live feed on my phone.

3 REPLIES 3
StephenB
Guru Guru
Guru

@Shelby7124 wrote:
I performed camera updates and now the screens are black when trying to view live feed on my phone.

Try removing and reinserting th battery.

Shelby7124
Aspirant
Aspirant
Actually I removed and reinstalled the app however now one of the cameras went from a true picture to everything being turned pinkish
StephenB
Guru Guru
Guru

@Shelby7124 wrote:
however now one of the cameras went from a true picture to everything being turned pinkish

That means the nightvision IR filter is in the wrong position.  Does it clear up if you turn nightvision off?