Arlo|Smart Home Security|Wireless HD Security Cameras
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Rue_Doo
Aspirant
Aspirant

hey Arlo Fam. My camera shows yellow when I view it. Is there any way I can fix that?

5 REPLIES 5
steve_t
Master Master
Master

Remove the battery for 10s and replace. When the camera resyncs itself to the base, check the video feed again. If it's better, great. If it's still the same, contact Support at the bottom of the page, most likely for an RMA

JamesC
Community Manager
Community Manager

Rue_Doo,

 

Are you referring to the image on the stream or an LED behavior? Did the suggestion above solve the issue?

 

JamesC

Rue_Doo
Aspirant
Aspirant
Hi James,

The Yellow is a stream issue when my light comes on it shows Yellow I have been closing the app and re opening it. Sometimes it works and some times it stays Yellow
JamesC
Community Manager
Community Manager

Rue_Doo,

 

Can you post a screenshot or a video of the behavior you're seeing? This might help us better understand the issue.

 

JamesC

Rue_Doo
Aspirant
Aspirant
Hi JamesC,

If it happens again I will send a screenshot of it to you.

-RueDoo