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Dear Support,
Recently I haven't been able to disable my Arlo Pro cameras. The cameras are detecting motion and recording videos to the cloud and I have no problem viewing them with my iPhone. My internet connection/wifi is working normally.
I repowered the Arlo base station and my wifi modem, but no luck. The system is about 3 years old. I have an iPhone 5, but it has had no problems since the last software update (until today)
Any suggestions?
Thanks.
Recently I haven't been able to disable my Arlo Pro cameras. The cameras are detecting motion and recording videos to the cloud and I have no problem viewing them with my iPhone. My internet connection/wifi is working normally.
I repowered the Arlo base station and my wifi modem, but no luck. The system is about 3 years old. I have an iPhone 5, but it has had no problems since the last software update (until today)
Any suggestions?
Thanks.
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HI @Qavion
Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support
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Thanks, Shayne, but it appears to have fixed itself.
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