iOS App 2.4.2 Microphone Icon Missing

[sean-hurley]

Has the microphone icon been intentionally removed from the toolbar when viewing live video?

[pcuser12345]

Same issue when hit the live view there no mic

[Emmanking]

Just confirmed no mic app on IOS app but mic icon show and works from Android device

[sean-hurley]

Thanks for verifying.  Guess I'll have to dig out my Android device until the iOS team gets their act together.

[skysigns]

Same here no mic anymore with IOS? What's up with that!

[webb_chris]

Same here!!! Looks like a bug in 2.4.2, as everything still works fine with 2.4.1.

[Talas29]

Grrrr,same here nO 🎤 with iOS, what's going On ARLO PRO?!?!?!?

[TomMac]

To be advised...this info ( thank you BTW ) has been sent along to the Netgear Higher ups and I would expect a new IOS revision ASAP

[morgans1980]

I just got a 3 pack of Arlo Pros with a Base station and none of the cameras seem to have 2-way capability on my Iphone.  I tried the web app on my computer and then the mics worked.  I think that's kinda pointless though, because if I get a notification on my phone, I will need a full fledged computer to be able to talk back.  Can we please get a fix?  I have an Iphone 7 running iOS 10.3.2

[JamesC]

Engineering is currently investigating this issue. I will post an update as soon as I have more information.

JamesC

[alakai66]

Glad I'm not the only one having this issue.  I just picked up my 4 pack two days ago. 

[rilopez825]

Just got two pro cameras yesterday to add to my older HD base and the mics didn't work but the icon was there. Today the icon is missing as well. 

[jbeno]

I'm seeing the same behavior. No microphone on the updated iOS 2.4.2 app. I do see the microphone when logging in via a web browser on my laptop.

[TomMac]

It just effects the NEW release of the IOS APP that came out Late yesterday...... it does not effect hte PC or Android

( they accidently some how lost the icon in the new version for IOS. Simple )

[seanJ44]

Same issue here. No mic. Please advise

[bear155]

Updated the iOS app. Push to talk / microphone button no longer appears when viewing live. All other icons are there as usual.

Have uninstalled and reinstalled the app. Problem on both iPhone and iPad.

Was working perfectly before update. Need this feature urgently. Anyone else have this problem? Thanks...

[dadzoid]

My microphone disappeared after update yesterday. Iphone 7

[TomMac]

There are at least 4 other threads .... the MIC icon was somehow deleted in the latest iOS App release the other day for the PRO camera.

It does not effect the PC usage or Android app.

It will be fixed ASAP... but it may take a week +/-  due to Apple's app process of aproval

[jsibbach240]

Has the microphone icon been intentionally removed from the toolbar when viewing live video?

[rakurdi2017]

As per the support team it should be resolved with the new app update that is goinong to be released soon, but would take a week +/- due to apple review/approval process.

[Garza1]

Same issue with microphone just purchased cameras couple days ago

[rilopez825]

I tried it from my pc and the icon Is present but the actual feature doesn't work

[rakurdi2017]

I tried it with my other android phone and the mic works fine. The issue I believe is only with iOS devices after the new app update 2.4.2

[JamesC]

Engineering is currently investigating this issue. I will post an update as soon as I have more information. 

JamesC

[Garza1]

Thanx JAMESC