cant connect arlo android app to Arlo Pro base station

[julianod]

I have Arlo app on 2 android phones: galaxy7 and Galaxy9. Both were connected to the Pro base station and to 2 cameras. The Arlo app on the galaxy9  no longer connected to the base station, the app on the galaxy7 works perfectly. I removed the arlo app on the galaxy9 and reinstalled it. Logged into it with my account i granted access  to, it prompts me to add a device. I click OK, and I get a window  tat says "looking for your arlo device, the pointer keeps spinning, says give us a minute to to search for available base stations and never finds it, keeps spinning. Both phones galaxy 7 and 9 are connected to the same wifi network. The base station version is V2.1.8.1_28070.

What is the problem?

[jguerdat]

When you granted yourself access you also had to choose the cameras to share. When logging into the account that was granted access you can't add the system - it's already set up on the primary/first account. You just log in and see the cameras.