Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Activity detection not working. Only detects sound and vehicles. Not detecting person coming.

Reply
Discussion stats
  • 2 Replies
  • ‎2020-07-15 08:36 AM
  • 458 Views
  • 0 Likes
  • 3 In Conversation
Krismac1990
Follower
Follower
‎2020-07-15 08:36 AM

My cameras are detecting only at times sound and vihicles. What I most importantly want detected is persons coming into or near my property and it's not working.

Labels:
0 Likes
Reply
Message 1 of 3
458
2 REPLIES 2
JessicaP
Arlo Employee Retired
‎2020-07-16 07:28 AM

Hi Krismac1990,

 

Try to optimize motion detection on your camera, which you can read more about it here: How do I optimize motion detection for my Arlo camera?

 

Also try to test your motion detection to see if your camera is detecting motion properly: How do I use the motion detection test for my Arlo device?

0 Likes
Reply
Message 2 of 3
424
Epson
Tutor
Tutor
‎2020-07-21 09:17 PM

I had the same issue, use to detect everything from rabbits to people to cars.  Then stopped detecting anything small then a car.  Replaced camera, and new one worked perfect, then it started to go offline every 24 hours.  Now is back to only detecting cars - will not detect sound.   Arlo is not ready for primetime!

0 Likes
Reply
Message 3 of 3
382
Discussion stats
  • 2 Replies
  • ‎2020-07-15 08:36 AM
  • 459 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.