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Why I am getting spammed with advertisement in-app when the "Keep me up" is unchecked?

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JeepinDoug
Aspirant
Aspirant

Why I am getting spammed with advertisement in-app when the "Keep me up" is unchecked? This delays the opening of the app and any potential danger incre

4 REPLIES 4
jguerdat
Guru Guru
Guru

I've never seen "Keep me up" anyplace. Which app? Have you rebooted the phone and reinstalled the app?

JeepinDoug
Aspirant
Aspirant

The App in my andriod phone has an option called "Keep me up-to-date on the latest new, support and more from Arlo".

My App you can find it, Settings, Profile, edit profile and scroll to the bottom. Mine is unchecked to not receive any updates, yet everytime I open the App Arlo advertisements pop up before I can navigate into my video. You have to click "No Thanks" to remove the Ad but it opens everytime. 

dcfox1
Master
Master

I have the same option on IOS also. It is hidden at the bottom. 

jguerdat
Guru Guru
Guru

Obviously I never checked that before. I suppose it's something that could be displayed during initial account setup which is something I did years ago.

 

Try toggling the setting, perhaps with logging out and back in.