Needed firmware update on Pro. Removed camera but unable to add it back on but don't have access.

[Bakhshi]

One of my Arlo pro camera needed firmware update.before updating I removed the camera from the app and now I can not add it back .
The support solution is to update the camera but as I don’t have access to the camera through the app I’m not able to update it!!!
I can not add the camera back and I think it’s because it needed firmware update. It has full charge. No battery issue , when I remove and place the battery back the blue LED will blink for 2 sec but won’t blink blue when I press sync bottom.
Don’t know how to solve the problem?!!!

[jguerdat]

If the camera won't blink slow blue after pressing its sync button, try various angles on the button to see if that helps. If not, I'd guess you have a bad camera. You can use the Contact SUpport link at the bottom here to see if there is any solution to this such as a warranty replacement.