Arlo|Smart Home Security|Wireless HD Security Cameras
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Why Does My Camera Go Offline

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biblesab
Aspirant
Aspirant

I have the Arlo Pro Wireless system.  For some reason one of my cameras went offline.  I am unable to get it back online using my iphone or computer.  Must I remove the camera and re-sync it?

 

Thank you!

Model: VMA1000|Arlo Smart Home
Jefffromtexas
Star
Star

Opening and closing the battery door works for me

 

jguerdat
Guru Guru
Guru

On a Pro camera, the battery has to be removed since the door doesn't provide the connections like the original cameras.