Why Adobe Flash? Missed a crime because of it!

[DCWatch]

A car was just broken into outside of my house in the field of view of my Arlo Pro camera.  Despite having it plugged into an outlet for continuous operation, I have no recording of the criminal because my system needed an Adobe Flash update last Friday.  I received no notice of it, and like many, I don't check my system daily. Nevertheless, I can't believe Arlo doesn't have a better software system to prevent this. Batteries can be changed on a regular schedule, but there's no notice prior to an Adobe Flash update.  Not good for a system used for security.  Tremendously frustrating.  When will Arlo upgrade to a new software system?

[szinski]

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@DCWatch wrote:

A car was just broken into outside of my house in the field of view of my Arlo Pro camera.  Despite having it plugged into an outlet for continuous operation, I have no recording of the criminal because my system needed an Adobe Flash update last Friday.  I received no notice of it, and like many, I don't check my system daily. Nevertheless, I can't believe Arlo doesn't have a better software system to prevent this. Batteries can be changed on a regular schedule, but there's no notice prior to an Adobe Flash update.  Not good for a system used for security.  Tremendously frustrating.  When will Arlo upgrade to a new software system?

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Flash has NOTHING to do with your camera's ability to record. Your recordings go to the cloud, from there you can view them on your phone or computer. If you're using Chrome, then you must allow Flash to be used on Arlo's website (click the Lock icon next to the URL, find Flash, and allow it). Otherwise, use the mobile app to view your recordings.

[michaelkenward]

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@DCWatch wrote:

A car was just broken into outside of my house in the field of view of my Arlo Pro camera.  Despite having it plugged into an outlet for continuous operation, I have no recording of the criminal because my system needed an Adobe Flash update last Friday. 

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As @szinski says, that should not disable your recordings.

So, can you tell us why you think that Adobe Flash has got anything to do with your missed episode? It might help us to pin down what really did go wrong.

You might also want to start your own conversation  about this episode, rather than taking a ride on someone else's  query which started months ago. I doubt if the Arlo team is likely to spot your message.

[jguerdat]

In addition, Flash is only needed for live view and the pan and zoom setting for a camera. As stated above, it has nothing to do with recording or CVR (which you don't say you've subscribed to but suggest that you have due to being plugged in).