Where to turn on "position mode"

[sivi]

Trying to position my new arlo pro camera using position mode as recommended by the arlo pro user guide.  I cannot find the "position mode" icon to turn it on.  according to manual, I go to "settings", "camera settings", then "position mode".  When I go to "settings", I don't see "camera settings".  I clicked on everything else, but dont see "position mode" anywhere.

[Scott2ya]

From the device tab in the app, tap on the gear next to the camera you want to set, then tap on camera positioning.

[sivi]

thanks for your reply, but when i type on the gear icon, i only see:

"Name": number for that particular camera

"camera on/off" 

"battery"

"connection"

"device info"-firmware", hardware", serial #"

"remove device"

I don't see "camera positioning" or "position mode" (i tried with camera off and camera on- still no luck).  I've clicked on everything I can in settings and everywhere else outside of settings.  Still can't cant find anything that says "camera positioning" or "position mode".

[steve_t]

That sounds like the menu when I look via the web browser but I still have the camera positioning option there. Are you using an app? Apple or Android?

[Scott2ya]

Are you looked in with admin?
Edit: Never mind you must have it one option is to remove. See screen shot.
If it's not there, I'd power down the hub and restart the app or browser.

[sivi]

I'm using my Iphone and also thru web browser on PC.  still can't see it.

[sivi]

On mine, i don't see camera LED or any of the audio/video that I see on yours.  I'll try restarting everything but i'll wait till tomorrow.  THanks for your time.  I'll be back tomorrow if I'm still having problems.

[jguerdat]

If it's still not there, I'd suggest removing the camera from Settings, My Devices, your camera and resyncing it. Something ain't right.

[TomMac]

Sidenote ;

Other than to test the cam a few years back, don't think I've ever used that feature...

Just armed the cam and tested with a portable device to see what it sees and detects.. then adjust the sense level as needed up or down.

[sivi]

I think I figured out what's going on.  My son did the intial set-up and made himself administrator and I'm a "guest".  Then he left town and I was to install the cameras outside with the help of my husband.  But as a "guest", it seems I have limited features on my phone.  I'm only able to turn cameras on/off, view & record.  i don't have acess to all the features that the administrator has.  I don't have position mode, can't make audio or sensitiveity adjustments, etc.  I guess, I'll just wait till he gets back!

Thanks everyone, for your input!

[Scott2ya]

You can still position the camera's, it's just a little bit more of a delay using live mode, about 3 seconds vs 1.5 seconds. Honestly I positioned all mine from live view. Almost everytime I tried using the positioning mode, it would spin and spin for a long long time, so I just went into live mode and did my thing.