Viewing recorded videos

[remel]

When I attempt to look at videos recorded to my library, I see the lead picture when I click to watch screen goes blank except the word loading. The video never loads.

[jguerdat]

Other threads here have reported that W10's latest updates caused Edge and IE to not work on library videos. Use Chrome or Firefox.

[JamesC]

The development team is currently investigating this issue. As a workaround temporarily you can try using a different browser or do the following:

1.    In the Library, click on the 3 dots

2.    Click on Share > Copy Link
3.    Paste in URL bar