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My base station LED light is solid Blue. But the arlo app won't detect it, there for can not finnish the setup. So I tried everything that has been suggested. Turn off modem & base station for few mins, swap/change different ethernet cable & port, hard reset base station, tried press "sync" button. Still hasn't worked & it been 2 days of trying. Please help!
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There's a tactile click when the button is pushed - are you feeling that? You may need to use the Contact Support link at the bottom here for warranty support or swap at the store if new enough.
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Try at my.arlo.com via browser to see if the issue is the app.
Morse is faster than texting!
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When say that you "hard reset" the base, exactly what do you mean? A lot of folks think that rebooting or unplugging the base is a reset. A true reset is done by holding the reset button until the LED flashes amber.
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There's a tactile click when the button is pushed - are you feeling that? You may need to use the Contact Support link at the bottom here for warranty support or swap at the store if new enough.