Arlo|Smart Home Security|Wireless HD Security Cameras
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runnr548
Aspirant
Aspirant

For several months the base has been rebooting/not recording. It is now rebooting every five minutes or so. I performed a reset three weeks ago and it worked for a week. Now nothing but rebooting.

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jguerdat
Guru Guru
Guru

Not sure why you would wait so long - use the Contact Support link at the bottom here to use your 1 year warranty.

runnr548
Aspirant
Aspirant
Ummm... Several years out of warranty. The problems arrived recently. Thanks?
jguerdat
Guru Guru
Guru

Time to buy a new base.

runnr548
Aspirant
Aspirant
Agreed. Now it's time to decide which brand to go with. Thanks!
jguerdat
Guru Guru
Guru

Brand or Arlo model? Since you have the cameras, a new base would be cheaper. I would suggest the VMB4540 so have local recordings if you wish and use the app to view them. It would also set you up for newer devices that might not work on older models (or at least miss features such as the local recordings/use of the app).