Arlo|Smart Home Security|Wireless HD Security Cameras

VMB4000 Base unit not recognized

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Navicula
Aspirant
Aspirant

Arlo support was troubleshooting a deferent issue and had me Delete Base from account, now I can't get it to reconnect. I have green internet LED.  

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  • jguerdat
    Guru
    Guru

    Might just be a faulty base although there are other possibilities beyond your control such as ISP issues or anything in-between your base and the Arlo servers.

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Streak2
Master Master
Master
Navicula
Aspirant
Aspirant

I keep going through this procedure, but this issue keeps reappearing.  New VMB4000 installed: now it only goes offline for minutes or hours, but reconnects on it's own. I'm done trouble shooting... this is NOT a local system fault.   

jguerdat
Guru Guru
Guru

Might just be a faulty base although there are other possibilities beyond your control such as ISP issues or anything in-between your base and the Arlo servers.