Unable to update firmware on Arlo Pro. Removed from system and attempted to resync but won't sync.

[jman2]

1 of my 7 cameras indicated a firmware update was needed.  All other cameras working correctly.  Attempted to initiate update manually on the one camera.  Received notice that it could not update and to try again later.  The battery was about 60%.  Could not get camera to come on line.  Removed it from the system and attempted to resync with the base station.  The camera would not sync.  Currently, the amber light blinks twice every few seconds.  Tried charging the battery with no success.

[jguerdat]

It sounds like a low battery. Have you swapped batteries around to verify?

[jman2]

Thanks Guru.  I did swap out batteries with a good camera.  Same result.  The battery from the bad camera was indicating 78%.  

[jguerdat]

There would seem to be a hardware problem. Use the Contact Support link at the bottom here.