Unable to get external Hard Drive to work

[tbeltz]

Unable to get external Hard Drive to work. WD 2 terabit. Thumbdrive working fine 1 Terabit. Does Arlo not like something in the 2 t range?? Drive hust will not format using the Arlo format. When format on anotehr oc it formats fine but when I put it on arlo just will not store the data?? Any thoughts??

[jguerdat · Accepted solution]

Hard drives may have compatibility issues. Thumb drives are highly recommended since they are small and much easier to install and remove. 16-32GB thumb drives are generally plenty sufficient. Use bigger or smaller according to your needs.

[tbeltz]

thought it might be something like that. Thanks for quick response.

[tbeltz]

Answer took care of problem. Used thumb drive and all is good. Thanks

[GearNetRouter]

Format it to FAT32 on a computer first.

[jguerdat]

You can also format using the base's interface.  I recently put a thumb drive in a Pro base that had been formatted on a computer and it still wanted me to format it using the interface.  No idea why.