Arlo|Smart Home Security|Wireless HD Security Cameras|NETGEAR
Reply
Aspirant

Unable to get external Hard Drive to work

Unable to get external Hard Drive to work. WD 2 terabit. Thumbdrive working fine 1 Terabit. Does Arlo not like something in the 2 t range?? Drive hust will not format using the Arlo format. When format on anotehr oc it formats fine but when I put it on arlo just will not store the data?? Any thoughts??

Message 1 of 6

Accepted Solutions
Highlighted
Guru

Re: Unable to get external Hard Drive to work

Hard drives may have compatibility issues. Thumb drives are highly recommended since they are small and much easier to install and remove. 16-32GB thumb drives are generally plenty sufficient. Use bigger or smaller according to your needs.

Message 2 of 6

All Replies
Highlighted
Guru

Re: Unable to get external Hard Drive to work

Hard drives may have compatibility issues. Thumb drives are highly recommended since they are small and much easier to install and remove. 16-32GB thumb drives are generally plenty sufficient. Use bigger or smaller according to your needs.

Message 2 of 6
Aspirant

Re: Unable to get external Hard Drive to work

thought it might be something like that. Thanks for quick response.

Message 3 of 6
Aspirant

Re: Unable to get external Hard Drive to work

Answer took care of problem. Used thumb drive and all is good. Thanks

Message 4 of 6
Virtuoso

Re: Unable to get external Hard Drive to work

Format it to FAT32 on a computer first.

Message 5 of 6
Guru

Re: Unable to get external Hard Drive to work

You can also format using the base's interface.  I recently put a thumb drive in a Pro base that had been formatted on a computer and it still wanted me to format it using the interface.  No idea why.

Message 6 of 6