Arlo|Smart Home Security|Wireless HD Security Cameras
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Sync button not working on Arlo Pro/Pro 2

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  • ‎2018-10-16 06:47 PM
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marcorojas83
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‎2018-10-16 06:47 PM

Not sure if Arlo Pro or Pro 2 but my sync button isn't working on one of my cameras. Just recently the camera went offline and it won't sync. No light comes on when I press the button. It isn't the battery because it's 100% charged. Verified with one of the other cameras. Purchased 1.5 year ago. Any help is appreciated.

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TomMac
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‎2018-10-17 05:16 AM

Pull battery and with supplied ac adapter/cable plug in camera ... does the led flash blue once ?

If so, try and sync with QUICK press on base abd then camera

 

If not, contact Arlo support

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