Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Records with no motion

Reply
Discussion stats
  • 4 Replies
  • ‎2018-03-30 02:23 PM
  • 3288 Views
  • 0 Likes
  • 2 In Conversation
Tompo
Aspirant
Aspirant
‎2018-03-30 02:23 PM
Hi
My Arlo pro suddenly is recording for a long time...up to 5 minutes, with no motion or sound.
Any ideas what's wrong?
Labels:
0 Likes
Reply
Message 1 of 5
3,288
4 REPLIES 4
pc2k17
Hero
Hero
‎2018-03-30 03:12 PM

Where is the camera located? Any trees, bushes, curtains, etc near by. Any heat sources near by?

0 Likes
Reply
Message 2 of 5
3,276
Tompo
Aspirant
Aspirant
‎2018-03-30 03:15 PM
No. It's worked perfectly for the past month. Suddenly today it records for up to 5 min with no motion or sound detected.
0 Likes
Reply
Message 3 of 5
3,272
pc2k17
Hero
Hero
‎2018-03-30 03:22 PM

Ok. I would first try rebooting your base station. Hit the power button in the back of it to turn it off, wait 10-20 seconds, then turn it back on. Wait for all 3 lights to turn green and see if that helps.

0 Likes
Reply
Message 4 of 5
3,270
Tompo
Aspirant
Aspirant
‎2018-03-30 03:26 PM
I'll try that. Thanks.
I've had to disable the camera thru the app... The camera constantly records with no motion or sound detected.
0 Likes
Reply
Message 5 of 5
3,268
Discussion stats
  • 4 Replies
  • ‎2018-03-30 02:23 PM
  • 3289 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.