Arlo|Smart Home Security|Wireless HD Security Cameras
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Records with no motion

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  • ‎2018-03-30 02:23 PM
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Tompo
Aspirant
Aspirant
‎2018-03-30 02:23 PM
Hi
My Arlo pro suddenly is recording for a long time...up to 5 minutes, with no motion or sound.
Any ideas what's wrong?
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pc2k17
Hero
Hero
‎2018-03-30 03:12 PM

Where is the camera located? Any trees, bushes, curtains, etc near by. Any heat sources near by?

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Tompo
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Aspirant
‎2018-03-30 03:15 PM
No. It's worked perfectly for the past month. Suddenly today it records for up to 5 min with no motion or sound detected.
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pc2k17
Hero
Hero
‎2018-03-30 03:22 PM

Ok. I would first try rebooting your base station. Hit the power button in the back of it to turn it off, wait 10-20 seconds, then turn it back on. Wait for all 3 lights to turn green and see if that helps.

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Tompo
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Aspirant
‎2018-03-30 03:26 PM
I'll try that. Thanks.
I've had to disable the camera thru the app... The camera constantly records with no motion or sound detected.
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