Recordings not getting displayed in the library

[kcsewa]

Hi all,

I have these base station and cameras, that I believe are still eligible for rolling 7-day cloud storage even with no subscription. I also have a local storage on one of the USB drive.

Each camera shows that I have recordings  available but when looking in the library, I see nothing.

Base station: VMB4000r3

Camera: Arlo Pro (H8)

It used to work fine before. I have tried resetting each of the camera and basestation but no joy.

Does anyone have similar setup, please let me know what could be the issue.

Thanks.

[ShayneS]

Hi,

Are you still experiencing this issue? May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.