Arlo|Smart Home Security|Wireless HD Security Cameras

Recordings do not match video duration settings

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AUTX
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Star

Just noticed that several of the recordings do not match the programmed record time, which is 30seconds on both my cameras.  

The difference is +/- 15s.  Anyone else notice this?

 

2017-02-09_12-49-26.jpg

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jguerdat
Guru Guru
Guru
Try power cycling the base. Recording time differences happen but obviously aren't supposed to. Short ones can be due to any dropout of connectivity between the camera and server but certainly not for longer than requested videos.

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5 REPLIES 5
TomMac
Guru Guru
Guru

It does happen now and then... don;t know why. ( when set to fixed time )

If you can't stand it tho , you may have to reset the cameras and then the base

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jguerdat
Guru Guru
Guru
Try power cycling the base. Recording time differences happen but obviously aren't supposed to. Short ones can be due to any dropout of connectivity between the camera and server but certainly not for longer than requested videos.
AUTX
Star
Star

This worked.  I actually shut everything down from the base to the cable modem and recharged all my cameras to full power.  when everything was turned back on - it worked perfectly. 

pcuser12345
Apprentice
Apprentice
Base station firmware are bricked, I haven't seen any update for the base station.
jguerdat
Guru Guru
Guru
If you haven't seen an update for the base, why would you say the "base firmware is bricked" ?