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Aspirant

Re: Very slow notifications?

Same problem here with my Arlo pro 2. Notifications come through up to 4 minutes after some one approaches or  leaves the  house   when i get the notification whatever has triggered it has long gone. On 30 day trial i might cancel my arlo smart premier and go back to normal free that was quick notifications with in 5 seconds sometimes.Other wise i like the car and people movements only option notifications .i also dont want any tips about restarting box etc ( I am engineer myself) the problem is at your end not customer end,Regards Peter

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Message 26 of 32
Aspirant

Re: Arlo Pro Delayed Notifications With Arlo Smart Subscription

Same problem here with my Arlo pro 2. Notifications come through up to 4 minutes after some one approaches or  leaves the  house   when i get the notification whatever has triggered it has long gone. On 30 day trial i might cancel my arlo smart premier and go back to normal free that was quick notifications with in 5 seconds sometimes.Other wise i like the car and people movements only option notifications .i also dont want any tips about restarting box etc ( I am engineer myself) the problem is at your end not customer end,Regards Peter

Message 27 of 32
Arlo Moderator

@Petersweden08   Have you tried to remove the camera from...

@Petersweden08

 

Have you tried to remove the camera from the Settings > Devices & re sync?  

Message 28 of 32
Aspirant

Re: @Petersweden08 Have you tried to remove the camera from...

No I haven’t tried that. My base is on top of my furniture the highest point & the closest room to the cameras. Through tge wall is my garage & they are all 3 within 20’ or less. Even the front door one is actually closer but has 1 more wall to go through. They will pick up tree shadows on the driveway or a wasp,leaves even a car going by in the street but when someone walkes across or towards the house they don’t start until they almost went by if IF they do start. It’s like there’s no setting or angle that works. Ive had them for a few years & it’s always been that way. I just bever got on here & thought they were good enough for a deterrent. But I have had a few cases recently where someone has cae walking up after parking out of view & really wish they did their job I was wondering if the new ones are any better. This system was $400 & I don’t have that money to throw away again. Any suggestions I’d appreciate.
Message 29 of 32
Arlo Moderator

Re: @Petersweden08 Have you tried to remove the camera from...

@Jbtopps

 

it sounds like the positioning may not be ideal. Do you have a screenshot of the trouble cameras view?

Message 30 of 32
Aspirant

Re: @Petersweden08 Have you tried to remove the camera from...

 
Model: VMB3000 | Arlo Base Station
Message 31 of 32
Arlo Moderator

Re: @Petersweden08 Have you tried to remove the camera from...

@Jbtopps

 

Is it possible to try a new angle with the camera at the front door? The cameras will pick up side to side movement much better than objects moving directly toward the camera. If possible, can you try and position the camera more to the left or right, so the camera can capture an object moving from side to side. You may be able to test this with another person holding the camera up instead of mounting first. I have attached a KB article below that will help assist with the positioning.

 

How do I position my Arlo Wire-Free or Arlo Pro Wire-Free camera?

Message 32 of 32