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Re: Very slow notifications?
Same problem here with my Arlo pro 2. Notifications come through up to 4 minutes after some one approaches or leaves the house when i get the notification whatever has triggered it has long gone. On 30 day trial i might cancel my arlo smart premier and go back to normal free that was quick notifications with in 5 seconds sometimes.Other wise i like the car and people movements only option notifications .i also dont want any tips about restarting box etc ( I am engineer myself) the problem is at your end not customer end,Regards Peter
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Re: Arlo Pro Delayed Notifications With Arlo Smart Subscription
Same problem here with my Arlo pro 2. Notifications come through up to 4 minutes after some one approaches or leaves the house when i get the notification whatever has triggered it has long gone. On 30 day trial i might cancel my arlo smart premier and go back to normal free that was quick notifications with in 5 seconds sometimes.Other wise i like the car and people movements only option notifications .i also dont want any tips about restarting box etc ( I am engineer myself) the problem is at your end not customer end,Regards Peter
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Re: @Petersweden08 Have you tried to remove the camera from...
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Re: @Petersweden08 Have you tried to remove the camera from...
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Re: @Petersweden08 Have you tried to remove the camera from...
Is it possible to try a new angle with the camera at the front door? The cameras will pick up side to side movement much better than objects moving directly toward the camera. If possible, can you try and position the camera more to the left or right, so the camera can capture an object moving from side to side. You may be able to test this with another person holding the camera up instead of mounting first. I have attached a KB article below that will help assist with the positioning.
How do I position my Arlo Wire-Free or Arlo Pro Wire-Free camera?
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Arlo Pro Notifications Still Broke
It has now been about 3mths since you turned on the smart notifications which you call an upgrade when in fact it’s a downgrade for a lot off users just read the community page. I’ve paid thousands of dollars for 10 cameras and your subscription service and still the notifications for Arlo Pro is broken. Notifications are coming in now 2 min later since the 3rd update. When I purchased Arlo it was 15sec then the smart upgrade moved it to 1min and the last 2 software upgrades have now moved it to 2min. This is not on. Can someone focus on fixing the issue.
This is disgraceful it hasn’t been fixed instead of focusing on Arlo Ultra focus on your loyal customers at the moment but by the sounds of things customers are thinking of ditching Arlo as it’s got so bad. I’m starting to thing the same now. Also I’ve had no communication from anyone since calls and emails to the support line. How about letting us turn off Arlo Smart notifications as this sounds like the issue. Shouldn’t we have the choice.
Here is my latest info. Still no Joy
IOS Version 2.7.1 installed
App deleted and reinstalled
Modem restarted
Arlo Restarted
Please fix ASAP
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Re: Arlo Pro Notifications Still Broke
I see comments about "after signing up for premier" and Mods saying move the camera angle. No and No. Installed my Ultra system 4 days ago and signed up for premier that same day, notifications were instant for 3 days, my phone knocked to let me know before I was out of the pic BUT today it suddenly takes 5 to 10 mins to get a notification. There is a issue other than premier or moving cameras.
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