Arlo|Smart Home Security|Wireless HD Security Cameras

Pro camera and VMB4000 Base Station not recording to cloud. Able to do motion detection test.

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airprtlts
Aspirant
Aspirant

Ok, so the cameras will show video and will record but only when I manually direct them to record.  The cameras will not initiate recording from motion detection.  I can do a motion detection test and I get the yellow light, but when I put the system into armed mode, they will not record.  I have restarted each camera, I have reset the base station and I have changed the batteries.  I do not know what else to do.  None of my devices will take an update.

Base station VMB4000r3   Firmware 1.16.1.1_3885_9330458

Cameras

H15   Firmware 1.092.0.29_57_8bc7ce9

H7    Firmware 1.4.293

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Dannybear
Master
Master
Check the camera rules under the Armed mode are set to detect motion and record if not done already.

Alternatively create a custom mode and add rules to see if that works better.