Arlo|Smart Home Security|Wireless HD Security Cameras

Re: On my Arlo Pro why does it pixel

Reply
Discussion stats
  • 4 Replies
  • 1133 Views
  • 0 Likes
  • 2 In Conversation
Highlighted
Aspirant
Aspirant
Community Manager
Community Manager

JGWM,

 

Can you provide us with more detail about what you're experiencing?

 

JamesC

Highlighted
Aspirant
Aspirant
Thank you. I have three cameras 2 pro's and 1 pro 2. All are in a short distance from the base station. I left the cameras on live for 15 minutes and came back to find that one camera had pixled and the whole system had stopped.
Highlighted
Community Manager
Community Manager

JGWM,

 

Pixellation could occur from poor signal strength or slow internet speeds. What do you mean when you say "the whole system had stopped"?

 

JamesC

Highlighted
Aspirant
Aspirant
Thank you for getting back. I have 3 bars on all 3 cameras and an internet speed of 35.8.