No live view - Camera says connecting

[blackteo]

I have no live view .Always is in connecting status.

Cameras are connected to base station .

Can anybody help with this?

[ShayneS]

Hi @blackteo

Are you still experiencing this issue with you cameras?

[blackteo]

Yes the last 13 days...
Always in connecting status when I press the live view button.
The wi fi and battery bar is available but no live and no recordings...

[jguerdat]

Have you tried both the app and the web client? WiFi vs. cell service? Rebooting the phone and maybe reinstalling the app?

[blackteo]

@jguerdat I can see my cameras from web only from app. Few days ago i could see them from wifi but no t from cell service. Now nothing with both ways. I was reinstall the app, reboot the phone but nothing. The 7 days free cloud service is still valid? Is forever?

[blackteo]

I setup and reset the base station and synchronize again all the cameras and now everything is back to normal with live view and recordings...