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My camera not working
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5 REPLIES 5
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Do you know if the battery is charged, try with another battery from a working camera.
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I try with another battery,
Same issue
When i press the SYNC not flashing
Same issue
When i press the SYNC not flashing
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Have you tried momentary pressing the base station sync button first before pressing the camera sync button?
https://kb.arlo.com/000039094/What-to-do-when-your-Arlo-camera-will-not-sync-to-a-Base-Station-or-Sm...
Will the camera work if externally powered?
https://kb.arlo.com/000039094/What-to-do-when-your-Arlo-camera-will-not-sync-to-a-Base-Station-or-Sm...
Will the camera work if externally powered?
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Will the camera work if externally powered?
No
No
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It doesn’t sound good for the camera.
Do you have a subscription, arlo support would be the next step.
Have you tried removing the camera from your account and re-adding? This would cause you to loose any of that camera library recordings so download any you want to keep. You will likely not to be able to add back if it is unresponsive but it might do something.
Do you have a subscription, arlo support would be the next step.
Have you tried removing the camera from your account and re-adding? This would cause you to loose any of that camera library recordings so download any you want to keep. You will likely not to be able to add back if it is unresponsive but it might do something.
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