Message shows offline after resyncing several times and deleting and reinstalling device.

[ejh147]

camera message "offline" after resynching several times and deleting device and reinstalling several times. battery is charged. happens whether camera is near console or a distance away. powered down console and rebooted. my 4 other cameras work fine.

firmware;1.14.0.2-2776.

hardware VMB4000r3.

Arlo Pro 4XH57779C341F

[JessicaP]

Hi ejh147,

If your camera keeps showing offline, read this article to learn how to troubleshoot: My Arlo wire-free camera is offline; how can I troubleshoot it?