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I keep getting invalid factor data when trying to log in, I'm concerned as I keep getting notifications but am now unable to log in at all.
I've tried to reset my password, uninstall/reinstall the app, with no success.
Please fix this.
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When I get this error I have to switch the phone from cellular to wifi, login again then switch back to wifi and again login again.
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@AngryOwner did those steps work for you?
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I'm not even sure. I tried it again this morning on my home Wi-Fi, received the same error message, then clicked "log back in" and was able to access the app. I'm pretty sure this error is occurring on the server side.
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Are you on iOS or Android? Can you provide what firmware you are on as well?
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I can't log in either. Have tried everything i can think of.
Keep getting "INVALID FACTOR DATA" for days now. HELP please...
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And im a android user. Btw..
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Are you seeing this behavior on the app or a browser?
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