Invalid Factor Data

[AngryOwner]

I keep getting invalid factor data when trying to log in, I'm concerned as I keep getting notifications but am now unable to log in at all. 

I've tried to reset my password, uninstall/reinstall the app, with no success.

Please fix this.

[DannyBearAgain]

When I get this error I have to switch the phone from cellular to wifi, login again then switch back to wifi and again login again.

[BrookeN]

@AngryOwner did those steps work for you? 

[AngryOwner]

I'm not even sure. I tried it again this morning on my home Wi-Fi, received the same error message, then clicked "log back in" and was able to access the app. I'm pretty sure this error is occurring on the server side.

[BrookeN]

Are you on iOS or Android? Can you provide what firmware you are on as well?