Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Reply
Discussion stats
  • 2 Replies
  • ‎2019-01-31 05:17 AM
  • 1136 Views
  • 0 Likes
  • 2 In Conversation
1775USMC
Aspirant
Aspirant
‎2019-01-31 05:17 AM

I finally found Micro B to Micro B recharging cables for my Solar panels. First ones burned out from moisture damaging the ports. I plugged them in.. Boom works.. Then after a day.. It says FOUND NONCOMPATABLE WIRES FOR CAMERA. CHARGING STOPS... ANY SUGGESTIONS? Arlo NEEDS TO SELL THE CABLES..BECOMING A HEADACHE.

Labels:
0 Likes
Reply
Message 1 of 3
1,136
2 REPLIES 2
1775USMC
Aspirant
Aspirant
‎2019-01-31 05:21 AM

SORRY..INCOMPATIBLE..

0 Likes
Reply
Message 2 of 3
1,133
JessicaP
Arlo Employee Retired
‎2019-02-01 09:48 AM

Hi @1775USMC,

 

Let me create a case for you so our support team can try helping you with your cable situation. I'll send you a private message to gather more information from you.

0 Likes
Reply
Message 3 of 3
1,094
Discussion stats
  • 2 Replies
  • ‎2019-01-31 05:17 AM
  • 1137 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.