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Very frustrating! Getting help from Arlo is proving impossible. All I want to do is speak with someone from customer service. How can I do that???
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@Habanera1 wrote:
All I want to do is speak with someone from customer service. How can I do that???
Get a subscription for a camera, and then go into the support area Select the camera there, and you should see a phone support option. That's available from 6 am to 6 pm US pacific time.
If you describe your problem here, then perhaps we can help.
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Good Morning StephenB:
I did that. The phone number connects me to a automated menu, a "Bot", if you will. There was no live person. All the categories were not what I needed. Not being what one might call "computer literate", this all became very frustrating. Further, there doesn't seem to be one official Arlo sign in portal. I'm afraid of signing into a fake site and giving a scammer my information. In some of the addresses, there is a /v and some number/ that I don't think is legitimate. I'm also told I don't have privilege to access the Arlo community. These were all questions, and more, that I wanted to ask an Arlo customer service representative. Thanks again for your thoughts.
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@Habanera1 wrote:
I'm also told I don't have privilege to access the Arlo community.
You ARE accessing the Arlo community. Who told you that you can't?
@Habanera1 wrote:
These were all questions, and more, that I wanted to ask an Arlo customer service representative.
Can you post your questions here? Perhaps we can answer them for you.
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