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I Cannot View Recordings From Email Alert - It States I need To Download First

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  • ‎2019-01-11 08:40 AM
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mritech2
Aspirant
Aspirant
‎2019-01-11 08:40 AM

Question, all the sudden I can't view my recordings through email alert? Any idea why I can't all the sudden....when I try to view a pop up states I need to download it first? Never seen this before?

Thanks!

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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-01-16 11:16 AM

Does this issue occur on your Phone & Computer?

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mritech2
Aspirant
Aspirant
‎2019-01-16 11:36 AM
Phone, haven't tried it on a computer. Used to be able to view it through email message from Arlo on my phone.
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jguerdat
Guru Guru
Guru
‎2019-01-16 12:48 PM

I would reboot the phone and reinstall the app for starters.

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