Arlo|Smart Home Security|Wireless HD Security Cameras
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mritech2
Aspirant
Aspirant

Question, all the sudden I can't view my recordings through email alert? Any idea why I can't all the sudden....when I try to view a pop up states I need to download it first? Never seen this before?

Thanks!

3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

Does this issue occur on your Phone & Computer?

mritech2
Aspirant
Aspirant
Phone, haven't tried it on a computer. Used to be able to view it through email message from Arlo on my phone.
jguerdat
Guru Guru
Guru

I would reboot the phone and reinstall the app for starters.