Grant access link timed out

[goneundone]

I have my own Arlo account and camera at my house. My mom just got an Arlo camera at her house and she is trying to grant me access. I get the link in my email and when I click the link it prompts me to either sign in or create an account. I click sign in and proceed to enter all my credentials i then get an error that says “request timed out” even though it was only minutes since the email was sent. If I try to create an account it says account already exists.

[StephenB]

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@goneundone wrote:
I have my own Arlo account and camera at my house. My mom just got an Arlo camera at her house and she is trying to grant me access. I get the link in my email and when I click the link it prompts me to either sign in or create an account. I click sign in and proceed to enter all my credentials i then get an error that says “request timed out” even though it was only minutes since the email was sent. If I try to create an account it says account already exists.

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Are you doing this on a PC?  If you aren't, then try doing it there. 

Can you log in to my.arlo.com w/o clicking the link? 

I am thinking your error is due to two-factor verification, and not the link (which doesn't expire).  If that's the case, then try another verification method (e.g., email).