Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo pro 1 when plugged out it goes offline

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Fars
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It’s been months since it was right

Yesterday finally my Arlo pro camera synced in since ages, and when I plugged it out of the charger after syncing, it goes offline immediately.

Then when I plug it in it re sync then it work I tried to let it for hours hoping it just low battery but when I plug it out after hours it goes offline,

I have 3 cams and they all have the same problem I tried to swap batteries and it didn’t work,

I tried to reset the base station a lot even I unplugged it for completely 3 days and it didn’t help.

Hope you got the solution and if there’s something not clear I am ready to answer it.
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jguerdat
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Guru

I'm not sure why plugging the camera in causes it to go offline. Have you tried it with no battery installed? The batteries may well be dead - try this:

 

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do