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mikem77
Aspirant
Aspirant

Only on rare occasion did I have to log back in with my password on the iPhone app.  Since the recent Arlo app update, I'm having to do it almost every day.  What changed or what can be remedied so it works as it did before, keeping my login active so I can access efficiently?  Thanks

5 REPLIES 5
DannyBearAgain
Master
Master

I was getting this also sometime ago and @ShayneS was able to get it resolved. PM him for assistance. 

mikem77
Aspirant
Aspirant

Thank you for the reply.  Apparently I'm not adept enough or don't have the right subscription to PM.  Once I figure that out, I'll be glad reach out to Shayne.  Thanks again for at least letting me know there's a solution out there.

DannyBearAgain
Master
Master

When you login to the forum you should have a envelope icon top right which is for your private messages.

ShayneS
Arlo Moderator
Arlo Moderator

Which version of the Arlo app is this occurring on?

 

Which version of iOS do you have in stalled on your iPhone? 

 

Thanks 

mikem77
Aspirant
Aspirant

Thanks for the reply.

 

Arlo app version 4.0.2 (5309), released 12.6.22

iOS Version 16.2 (20C65)