Free 7 Day Cloud Recording

[Rkmills812]

Has Arlo discontinued free 7 day cloud recording storage?  Mine quit working 3 days ago

[jguerdat · Accepted solution]

No. Have you checked your active mode to be sure the cameras aren't disarmed? Have you rebooted the base?

[Rkmills812]

The cameras are not disarmed, but I have not rebooted the base.  I'll try that

[Rkmills812]

after rebooting base, everything appears to properly work as before.  Many Thanks for your help.

Did ARLO push an update last Sunday afternoon (6/11)?  That's when it quit working

Thanks Again

[jguerdat]

You can always check https://community.arlo.com/t5/Firmware-Release-Notes/bd-p/arlo-release-notes to see if you have been updated and when.

[Rkmills812]

Thanks!