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-I have two houses 100 miles Apart with two base stations and two cameras each. I would like to add

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Dean46
Aspirant
Aspirant

-I have two houses 100 miles

Apart with two base stations and two cameras each. I would like to add the new base station but I cannot download two Arlo icons from the App Store. How do I do this?

3 REPLIES 3
jguerdat
Guru Guru
Guru

You simply add the new base using your existing account. No need for 2 apps.

Dean46
Aspirant
Aspirant

Thank you so much for your response!!!   I’ve tried to add the second base station many times, reset it and the app even says a base station was detected, but when it searches for it, it can’t be found.  Arlo seems to be very cumbersome compared to the other devices I have.  Any ideas?

StephenB
Guru Guru
Guru

@Dean46 wrote:

I’ve tried to add the second base station many times, reset it and the app even says a base station was detected, but when it searches for it, it can’t be found.  

Are you on-site, and connected to the same network as the base?

 

What model base are you trying to add? 

Is it used or new?

What is the LED status?