-I have two houses 100 miles Apart with two base stations and two cameras each. I would like to

[Dean46]

-I have two houses 100 miles

Apart with two base stations and two cameras each. I would like to add the new base station but I cannot download two Arlo icons from the App Store. How do I do this?

[jguerdat]

You simply add the new base using your existing account. No need for 2 apps.

[Dean46]

Thank you so much for your response!!!   I’ve tried to add the second base station many times, reset it and the app even says a base station was detected, but when it searches for it, it can’t be found.  Arlo seems to be very cumbersome compared to the other devices I have.  Any ideas?

[StephenB]

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@Dean46 wrote:

I’ve tried to add the second base station many times, reset it and the app even says a base station was detected, but when it searches for it, it can’t be found.  

Are you on-site, and connected to the same network as the base?

What model base are you trying to add? 

Is it used or new?

What is the LED status?

• https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean