Arlo|Smart Home Security|Wireless HD Security Cameras

Firmware update fail

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jomaxmor Follower
Follower

I am just setting up my new Arlo system (it is Model # VMB4000) which isn't included in the drop down list above) at home today after installing one a couple of months ago at our business.  I see that I need to update firmware, yet it keeps failing when I tried doing it through the app.  I called support and they told me to try it through my laptop.  I can't seem to find anywhere on this site to update the firmware.  Help!

Model: VMB3000 | Arlo Base Station
brh Master
Master

@jomaxmor

They are talking about this URL: https://arlo.netgear.com/#/login

Go there and log in using your email address and password, and try there.

 

Brian

Ysabel Luminary
Luminary

Try to check your internet speed. Make sure that the upload speed reaches a minimum of 2 Mbps.

 

🙂